A Florida lady posed being a social worker. No one caught on right until she died.



A Florida social employee surrendered her license immediately after an investigation observed her wife pretended to be her and addressed clients employing a web based mental wellbeing platform.

Based on a Florida Office of Overall health investigative report and on the internet health Office data, Peggy A. Randolph was a licensed scientific social employee in Ellenton, about 20 miles northeast of Sarasota.

She was also accredited in Tennessee being a social worker, for every on the web records and paperwork filed to the point out’s Board of Social Worker Licensure.

When Randolph was reported, she labored for Brightside Wellness, an internet psychological overall health platform, concerning January 2021 and February 2023. For the duration of that time, she furnished services to numerous shoppers via movie call, In line with Formal files.

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Affected individual found out about impersonation right after social employee’s spouse died
Randolph went on bereavement leave subsequent the Demise of her spouse, Tammy G. Heath-Randolph. That’s when Randolph’s patient noted that she had been dealt with by Randolph’s unlicensed, deceased spouse instead of the social worker herself.

The individual who claimed the situation supplied a photo of herself Talking to Randolph’s spouse through a session. When Brightside Health began an investigation and confronted Randolph, the social worker denied the client were addressed by her spouse.

Randolph eventually admitted it was her wife observed while in the Picture dealing with the individual and reported her wife, Heath-Randolph, had an “uncontrolled bipolar ailment” which could have brought about her looking at sufferers driving the social worker’s back.

When Brightside Well being began investigating the case, the company learned Randolph’s spouse was observing clients for rather some time, In line with a report filed With all the Florida Division of Wellness.

“This was a coordinated work so Randolph could offer services to people in human being when (her wife) supplied solutions over the cellular phone,” the report examine.

In line with information submitted in Tennessee, Randolph was paid out for sessions her spouse attended.

"Brightside Overall health performed an interior investigation and decided (Randolph) had shared her log-in qualifications with (her spouse)," the report reads. Brightside Wellbeing fired Randolph on Feb. 28, 2023 then the social worker chose to retire her license.

Brightside Well being Permit police know about your situation on April seventeen, 2023.

Randolph could not be reached for remark but paperwork filed in Tennessee clearly show that Randolph agreed not to use to reinstate her license. She also needs to pay a civil penalty of $one,000.


Mental health enterprise reimbursed clients for impacted remedy
Brightside Wellness said in a press release to USA TODAY that Randolph was an impartial contractor around the System, along with other psychological overall health websites.

The corporate mentioned it's going to take safeguards to circumvent scenarios such as these, like interviews, background checks and license verification. The business also said it revalidates licenses for all of its healthcare gurus.

As soon as Brightside Wellbeing learned concerning the statements from Randolph and her spouse, the company eliminated her entry to the corporate’s units and terminated her deal.

Brightside Well being also mentioned it:

Reassigned Randolph’s sufferers to new Health care industry experts
Claimed the situation to federal authorities
Reported Randolph to Expert licensing boards
Carried out a comprehensive safety audit
The business also explained it notified the Business of Civil Legal rights of a possible HIPAA violation, and likewise contacted clients in producing and by using cellular phone.

The company explained In addition, it issued refunds for potentially-connected classes and let insurers know.

“The claimed conduct might be a breach of Randolph’s contractual agreement with Brightside plus a violation of her Expert code of ethics,” the corporation mentioned during the created assertion.

“We’re exceptionally unhappy that only one supplier was ready to violate the belief that Brightside and, most importantly, her clients experienced placed in her, as have confidence in is the muse of your affected person and company marriage in the two telehealth As well as in-person care.”

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